Cash handling

In a workplace where cash is handled the threat of robbery or attack is more likely. To reduce the risk a person conducting a business or undertaking should develop and train workers in cash handling procedures.

Procedures for managing cash safely could include:

  • ensuring the point of sale worker is visible from the outside of the workplace
  • displaying signs where they can be clearly seen informing customers of 'no cash kept on premises' or limited cash holdings
  • encouraging cashless purchasing
  • making cash less visible or less accessible
  • only opening the cash drawer when in use
  • installing an audible device to indicate opening of the cash drawer
  • removal of cash from the till
  • storing excess cash in a safe
  • counting cash in a secure room
  • taking money to the bank and the route to be taken
  • using a bank that is close to the workplace and making frequent, random deposits.

Opening and closing procedures

To improve safety when opening and closing a retail outlet a person conducting a business or undertaking could avoid having young and new workers rostered on, ensure the work is not done by a single worker, install video surveillance and security lighting. A person conducting a business or undertaking should also develop and train workers in written procedures for opening and closing. This is especially important when the workplace is isolated.

Opening and closing procedures should cover the following points:

  • ensuring there are no suspicious people or vehicles around before entering or leaving the workplace
  • checking that no one has broken in. If there are signs of break in workers should be aware what action to take
  • before leaving, checking that the safe (if there is one) and all entries, exits and windows are securely locked
  • checking to make sure no unauthorised persons remain.

Cash transport and delivery

A cash in transit operation is any service whereby a person or persons transport cash on behalf of another person or persons as part of an undertaking by any means and includes:

  • an escort service whereby such property is safeguarded in the course of such transportation
  • the provision of management, secretarial or administration as part of such a service
  • work performed in relation to the servicing or maintenance of ATMs or equivalent technology.

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