Social Media Terms of Use
WorkSafe ACT’s social media terms of use for community etiquette, responding to and moderating social media comments, and your privacy.
WorkSafe ACT uses social media to engage with audiences and inform them about the latest news related to work health and safety, workers’ compensation and labour hire licensing in the ACT.
Operating hours
WorkSafe ACT’s social media accounts are monitored between 9:00am and 5:00pm, Monday to Friday.
Comments made outside these hours will receive a response within normal hours of monitoring.
Social media community standards
WorkSafe ACT hosts a social media platform on LinkedIn. The following are the WorkSafe ACT Social Media Community Standards (the Community Standards). These set out the behaviours required of its users by WorkSafe ACT. The Community Standards are additional to any user policy, or terms and conditions, imposed by the host social media platforms used by WorkSafe ACT.
WorkSafe ACT welcomes comments and posts on its social media channels. However, users, should apply common sense when doing so.
When engaging with WorkSafe ACT social media channels, you should adhere to the following Community Standards:
DO | DO NOT |
|---|---|
Protect your personal privacy and that of others by not including personal information of either yourself or of others in your posts including:
| Share your personal information or the personal information of others, for example:
|
Include only internet addresses or links to websites and resources relevant to work health and safety | Do not post material that is misleading, deceptive, or fraudulent |
Only represent your own views | Do not impersonate or falsely represent another person or organisation |
Only post information and material that you have a legal right to post (for example, information and material that does not infringe the intellectual property rights of others and material that is not confidential) | Do not post information or material that is confidential or which you do not have a legal right to post (for example, material that if posted will infringe the intellectual property rights of another person |
Post informative and well-researched information | Do not post defamatory information or information that is untrue |
Post information that is publicly available | Do not post material identifying matters that are either the subject of current legal proceedings or that would breach a court’s non-publication order |
Comply with the social media content schedule, adhering to daily limits and targets | Do not post multiple versions of your post or make excessive postings on a particular issue |
Post messaging that aligns to the content calendar and our key priorities | Do not post material that is irrelevant to the topic being discussed |
Post content that is relevant for WorkSafe ACT | Do not post material that advertises, offers, or promotes commercial interests |
Post material with a community first lens, aimed at our key audience. Post content that is related to WorkSafe ACT | Do not post political material or content |
Post responsible content that meets WorkSafe ACT’s key priorities and is factual, informative and promotes positive behaviour in the community | Do not post material encouraging conduct that may or would constitute a criminal offence or give rise to civil liability or that would otherwise violate any Australian or overseas law |
Post content that relates positively to mitigating and eliminating psychosocial risks and hazards | Do not post any material that is obscene, offensive, vulgar, or violent |
Post content that is general in nature, aimed at a wide audience and is factual and informative | Do not post material that incites, induces, aids, assists, promotes, causes, instructs, or permits violence, discrimination, harassment, victimisation or hatred towards others |
Comply with these Community Standards | Do not post material that is likely to offend, insult, humiliate or intimidate others on the basis of any personal characteristic, including but not limited to: religion, colour, race, ethnicity, gender identity, marital or domestic status, sexual preference, age or any disability. Do not offer personal insults against individuals or make unproven or unsupported accusations against individuals or organisations |
WorkSafe ACT reserves the right to enforce these Community Standards at its discretion. WorkSafe ACT may remove any posted messages that it considers to be in breach of the Community Standards, including without consultation with the user or further review. WorkSafe ACT may also block or delete you as a user if WorkSafe ACT considers that you have breached the standards.
WorkSafe ACT may change the Community Standards at any time.
If you have any questions or concerns, please contact WorkSafe ACT via email at media@worksafe.act.gov.au .
Responding to and moderating social media comments
WorkSafe ACT will endeavour to answer all posted questions as is appropriate and reasonable within the relevant forum. If an answer requires highly specific or technical consideration, WorkSafe ACT will advise to contact its office and further correspondence on the relevant forum will not proceed.
WorkSafe ACT reserves the right to remove any content that it deems unsuitable, and to block any users who severely or consistently violate these terms of use.
WorkSafe also reserves the right to change, amend, remove, or add to these terms of use as appropriate, and without notice to you.
Please note that if your comment relates to an individual claim, WorkSafe ACT reserves the right to refer your comments to relevant third parties (such as WorkSafe Inspectors) and contact you.
If you see anything on any of WorkSafe ACT’s social media pages that you believe breaches these Terms of Use, please contact us at media@worksafe.act.gov.au .
Your privacy
Be aware that any information you post on social media is available for the public to see. You should take care to check your individual privacy settings and the privacy policies associated with each social media platform.
WorkSafe ACT strongly recommends that you regularly check and configure the privacy settings for your profile to make sure that you know what information you are making available, and to which audience.
Please note that WorkSafe ACT may collect information you provide on social media, such as your publicly visible details (which may include your name and photo) for the purpose of monitoring, evaluating and/or improving the quality of WorkSafe ACT’s services.
For more information about how your personal information will be handled by WorkSafe ACT when you access and interact with any of its web presences, including its social accounts please visit WorkSafe ACT’s privacy statement.
Disclaimer
Your use of WorkSafe ACT’s social media channels and any linked websites is at your own risk.
Views expressed on WorkSafe ACT’s social media channels by anyone other than WorkSafe ACT are not the views of WorkSafe ACT and WorkSafe ACT denies all liability for any such views, comments, advertising or other non- WorkSafe ACT content.
WorkSafe ACT does not endorse or control any advertising that may be displayed on WorkSafe ACT’s social media channels by the social media platforms hosting WorkSafe ACT’s social media channels (LinkedIn).
WorkSafe ACT reserves the right to remove comments at its discretion, considering the community standards.
WorkSafe ACT strives to review the content on its social media channels on a regular basis. However, there may be times when content not meeting WorkSafe ACT’s community standards appears on WorkSafe ACT’s social media channels.
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