Workplace rehabilitation provider licensing

An approved workplace rehabilitation provider provides, for an injured worker, an independent party to liaise and negotiate with everyone involved in the worker's rehabilitation.

The primary focus of the injury management process is the involvement of all three key parties (the employer, injured worker and nominated treating doctor) in the management of the injury from the time of the accident to the return to work or settlement of a claim.

In accordance with the Workers Compensation Regulation 2002 an approved rehabilitation provider:

  • provides vocational rehabilitation;
  • must be qualified to provide a rehabilitation service; and,
  • must maintain written and electronic records.

Only approved workplace rehabilitation providers are eligible to provide vocational rehabilitation for the purposes of the Workers Compensation Act 1951.

How to apply

Applicants must complete an Application for Approval as a Workplace Rehabilitation Provider.

Access Canberra may approve a rehabilitation provider in accordance with the Principles of Practice for Workplace Rehabilitation Providers

If the applicant for rehabilitation provider approval has already obtained approval in their 'home jurisdiction' they are only required to complete part A of the Application for Approval as a Workplace Rehabilitation Provider to be approved to provide services in the ACT.

The national system was introduced to avoid the requirement for providers to complete full applications in every jurisdiction that they offer services.

Annual self assessment

During the three years of approval, the provider must complete annual self evaluations and may be required to undergo a periodic evaluation and/or exception evaluation by an independent evaluator, initiated at the discretion of the workers compensation authority.

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